Leveraging Orchestration to Improve User Experiences Without Sacrificing Compliance

With growing demand for distributed and self-service buying models, procurement leaders have increasingly been forced to think about user experience. But many procurement departments are challenged to provide effortless experiences while also improving compliance in the face of complex regulatory landscapes. It’s unsurprising that many organizations place their primary emphasis on the latter. But where this results in cumbersome employee experiences, employees tend to seek alternative approaches (i.e. ‘Maverick Spend’) that actually undermine compliance efforts.

Procurement orchestration has the potential to address this historically intractable problem. By creating effortless and unified experiences across people, processes, and technology, orchestration platforms eliminate the need for training and see high rates of adoption while also achieving compliance rates of up to 100%.

In this webinar, procurement leaders along with ORO Labs, will share insights from their respective orchestration journeys. Specifically, this webinar will address:

• What procurement orchestration is (and what is it not)
• How the automated coordination of people, processes, and tools can help organizations unlock the full potential of their existing tech stack
• Best practices for ensuring exceptional experiences while decreasing risk
• How a focus on user experience can increase compliance, reduce cycle times, mitigate risk, and improve employee perception of procurement's value as a strategic partner

SPEAKERS:

• Patrick Foelck (Head of Insights & Enablement Procurement, Roche)
• Jennifer Sieber (Global Procurement Head of Systems & Insights, Gilead Sciences)
• Dharani (DJ) Jeyaprakasam (Principal Solutions Architect, ORO Labs)
• Ian Lawless (Head of Content Partnerships & Events Director, Procurement Leaders)

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Webinar

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